We Are Here To Help.
Have a question about a product, need help with your purchase, or want to know if a pack is right for your organization? Reach out — we respond personally to every message.
Email Us
jsingh@digitechsolutionsllc.netFor product questions, purchase support, and general inquiries.
Response Time
We respond to all inquiries within 1 business day. For urgent download issues, we prioritize those immediately.
Location
Based in California, USA. Terralogic Tech is a DBA of Digitech Solutions LLC.
What to Include
If you are contacting about a purchase, please include the email address you used at checkout so we can locate your order quickly.
Common Questions
These are the most common reasons people reach out. You may find your answer here before sending an email.
My download link is not working.
Links are valid for 7 days and up to 5 uses. If yours has expired, email us with your order email and we will resend it.
I did not receive a confirmation email.
Check your spam/junk folder first. If it is not there, email us with the email address you used at checkout.
Is this pack right for my type of organization?
Email us a quick description of your organization and we will tell you honestly whether the pack fits your needs.
Can I use this pack for multiple locations?
The standard license covers a single organization. Email us for multi-location or enterprise licensing options.